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DVR not sending a signal; Clock shows "1004"

My DVR lost power the other day and when I called support, there was a recoding for Orange County users that there was an interruption of signal and to unplug the DVR from the back; let it sit for 10...

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Phoenix - New Movie Channels not mapped to CableCARDS and TA's

The following new channel additions in Phoenix are not mapped to CableCARDs.388 - INDIE (IndiePlex SD) - Working - Channel tunes on CableCARD - TiVo PremiereError Message for the following is"Channel...

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RE: URC8820 remote

Thanks a lot. That fixed the issue that I was having. The volume control would not work when cable was selected. I had to select tv button to adjust volume, then go back to cable to do anything else.

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RE: DVR Stops Recording during Prime Time @ 7/8/9:50 PM ± 5 min

Try (as a test) eliminating the battery backup/surge protector. Plug the thing directly into the wall.

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RE: Is an HD receiver rental required for Cox TV Economy?

Per the Cox website "Cox Digital receiver or CableCARD™ rental required for Cox TV Economy." If you wish to receive the HD version of the TV Economy programs, a HD receiver would be needed. But since...

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Is an HD receiver rental required for Cox TV Economy?

When trying to change my TV service to Cox TV Economy, I was told that this would require an HD receiver to access non-HD cable channels (16-68).   They included the following link for the channels...

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Adding a hard drive to 8642HDC (Trio)

Hello,I am trying to figure out how to add an external hard drive to my dvr. I connect the hard drive using an eSATA cable and a confirmation pops-up on screen. It says press "A" to continue or "C" to...

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RE: Adding a hard drive to 8642HDC (Trio)

I don't believe that the current version of Trio (1.1.18.1) supports external drives. Not sure, though. Your current DVR (Cisco 8642HDC or 8742HDC) does support eSATA while operating under Cisco's SARA.

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RE: DVR Stops Recording during Prime Time @ 7/8/9:50 PM ± 5 min

Thanks for the suggestion.Already done. Not the problem.The problem isn't in my home,It's signal fluctuations.

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RE: DVR Stops Recording during Prime Time @ 7/8/9:50 PM ± 5 min

One more curious fact.When this happens, the show is terminated. That's the end of the recording.It doesn't record blank air to the end of the show as the DVR does when there's a blackout of the...

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RE: DVR Stops Recording during Prime Time @ 7/8/9:50 PM ± 5 min

YelsmekThe problem isn't in my home,It's signal fluctuations.You quite sure? Does it show up in the Diagnostic pages? [page 7]

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RE: Channel Guide Numbers Shown Twice

I tried unplugging it overnight but it still has the same issue.  Thanks for the suggestion though.  Anyone else have an idea?

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RE: DVR not sending a signal; Clock shows "1004"

Hi Joy, What model is your cable box? If you change the channel with the cable box remote control does the display 1004 change?There are a couple things that could cause this issue.First, I recommend...

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RE: DVR Stops Recording during Prime Time @ 7/8/9:50 PM ± 5 min

Thank you for your response, Domino.Yes, I'm quite sure. I've spent more than 10 hrs looking into this alone and with COX's tier 1 & 2 techs. We've ruled out every possible cause in my home. The...

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RE: DVR Stops Recording during Prime Time @ 7/8/9:50 PM ± 5 min

The only other alternative is that their DVR's have a lifespan of 1-2 months, but that's clearly not the case. 

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RE: Bad Digital Dropout

Yes, ever since I switched to Cox Digital TV my picture and audio has suffered a tremendous loss of quality. Sometimes I swear I only get half of the audio, and that includes during commercials, which...

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Bad Digital Dropout

We have been experiencing Bad digital dropout for almost 3 months now on some of our HD channels (Hallmark for one) no one at COX seams to be-able give us an answer or show any concern to the fact we...

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RE: Bad Digital Dropout

I have had the same issue (pixilation and audio problems) since I switched to an HD DVR just a little over a year ago. So far I have had to return 4 of the boxes and it looks like I will be returning...

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RE: DVR Stops Recording during Prime Time @ 7/8/9:50 PM ± 5 min

YelsmekThank you for your response, Domino.Yes, I'm quite sure. I've spent more than 10 hrs looking into this alone and with COX's tier 1 & 2 techs. We've ruled out every possible cause in my home....

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RE: DVR not sending a signal; Clock shows "1004"

TiffanyRFirst, I recommend unplugging the cable from the box to the TV, wait 2 minutes then reconnect it. It's important to let the STB re-boot completely before trying any operations. This can take as...

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