RE: Added DVR storage for Motorola DCT6410 III
It's a 6412 or newer Motorola did not make a 6410.
View ArticleWorst SERVICE EVER
WoW am I pissed off ONCE AGAIN with Cox service!!!! Ive had Cable from living in San Francisco all the Way down the coast the OC and Now here in San Diego, Ca. Cox is by far the WORST EVER!!!...
View ArticleRE: Worst SERVICE EVER
It's possible the box could be experiencing issues as how the signal levels look healthy. If you would like to bring it to one of our solutions stores we'd be happy to swap it out for you.
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RE: Added DVR storage for Motorola DCT6410 III
wees41It's a 6412 or newer Motorola did not make a 6410.Correct, for Cox it would be 6412 or higher. The series is DCT-6400, and there was a 6408 (6400-series with 80-gig hard drive) used by other...
View ArticleRE: Added DVR storage for Motorola DCT6410 III
The model number on our box is DCT6416III.We are in Orange County.We tried to use the "On Demand" Search (part of the software upgrade described in cox email) but no joy......so looks like no upgrade...
View ArticleChannel Guide Numbers Shown Twice
I was configuring my on-screen channel guide and somehow managed to change a setting and now in grid or list view, the first two columns both show the channel number. How do I change it back to where...
View ArticleEAS is BROKEN
So there was a required monthly test of EAS. Fine. Came on around 10:53 local time (maybe a couple minutes later; I'm going by the time listed on the alert). Gives its little spiel. Then,...
View ArticleRE: Added DVR storage for Motorola DCT6410 III
We noticed this evening the software was updated. We plugged in the HD cable to the SATA port of the "WD My Book AV DVR Expander 1 TB USB 2.0/eSATA External Hard Drive" to the port labeled SATA on the...
View ArticleRE: Channel Guide Numbers Shown Twice
Could you share with us which model DVR box you have?
View ArticleRE: EAS is BROKEN
I'm seeing what looks like signal related problems with the video equipment associated with your account although the modem looks fine. You could try power cycling the box and your cable card device...
View ArticleRE: wrong channel showing
I would suggest for starters try disconnecting power to the box for two minutes and reconnecting to see if that resets everything. Do you have these issues with any other boxes in your home?
View ArticleRE: wrong channel showing
2 of the resets where more than 2 minuets with no power. and this is the only cable box in the house
View Articlewrong channel showing
the past few days i have been getting the wrong channels, for instance when i select channel 10 bet plays, and i could watch the fx movie last night on of about 15 different channels. i have done the...
View ArticleRE: wrong channel showing
Another possibility is a signal quality issue. Are there any extra cable splitters you can try bypassing? Also, do you happen to know if all the coax cable being used for hookup was provided by us or...
View ArticleRE: Two questions DVR recording time and search by day
Time Left: Look at your recorded shows, or record one if you haven't already done so.The percent used is shown at the top. It's not in terms of hours, it's just a percentage since HD shows eat up more...
View ArticleTwo questions DVR recording time and search by day
How do you check to see how much recording time you have left, it doesn't appear to be too intuitive? You used to be able to jump ahead in the Guide by days rather than just scrolling ahead but that...
View ArticleRE: Channel Guide Numbers Shown Twice
pumamanThe DVR in question is the Explorer 8642HDC. I have an 8642HDC running Trio. I can't figure out how to duplicate your symptoms nor see a fix for it. Try leaving the DVR unplugged overnight....
View ArticleRE: URC8820 remote
Shouldn't normally be necessary, so this isn't an official procedure (and isn't even listed on the support site at http://www.urcsupport.com/html.php?page_id=761 ) but this seems to work:-Hold down...
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