International Channels
I would like to add French and Italian channels to my networking. Please let me know the cost for that
View ArticleRE: International Channels
This request is better suited for our sales team to handle. If you want to email us at cox.help@cox.com with your account information we can have somebody contact you to discuss your options.
View ArticleRE: What does is mean when support says they are "escalating" your...
From what you're saying it sounds like you're referring to what we call the plus pack channels. At this time those can only be delivered via a Contour receiver. I apologize for any inconvenience.
View ArticleUniversal Sports HD
I'm in Jefferson Parish, LA. Will Universal Sports HD be available to those of us with Advanced TV or only those who have subscribed to the Sports Pak 2 or Contour TV? I was told Universal Sports HD...
View ArticleRE: Universal Sports HD
Hi JC, I haven't heard any news about the availability of Universal Sports HD in the New Orleans area, so I've reached out to one of my contacts to see if I can get an update. I'll get back to you as...
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RE: What does is mean when support says they are "escalating" your request
This is a technical forum and your post seems more a rant then a technical question. Im not even sure what your issue is. Sent from an actual computer.
View ArticleRE: What does is mean when support says they are "escalating" your request
Who would have thought communicating with a company could be so “technical”? The original question was what does “escalating” mean to Cox? I spoke with customer service now 7 days ago and have yet to...
View ArticleUsing a Cox Cable Card with my own Cable Box
I am looking into purchase my own cable box and using a cable card. I need to know which models are able to work in my area (Kansas) and with the cable card that Cox provides.
View ArticleRE: Using a Cox Cable Card with my own Cable Box
Usually this type of setup involves a Tivo, some TVs, or media center type device. Note that you will also need to pickup a tuning adapter which is free in order to receive some channels which are...
View ArticleRE: What does is mean when support says they are "escalating" your request
ChrisLFrom what you're saying it sounds like you're referring to what we call the plus pack channels. At this time those can only be delivered via a Contour receiver. I apologize for any...
View ArticleWhat does is mean when support says they are "escalating" your request
Spoke to customer representative last Thursday, of course the situation needs to be addressed by someone higher up. I was told the call would be "escalated" and someone would contact me within 48...
View ArticleRE: Introducing Contour, the new personal video experience
So this is more of a statement than question, but we got contour installed last weekend. I'm returning it and switching back to old dvr as soon as I can get to cox store. This system could be great but...
View ArticleContour Client Not The Best Trade-off
I noticed that the client box is not as functional as the previous set-up. We are unable to rewind live shows. A previous capability not available and may not be worth keeping this planAlso - before...
View ArticleRE: Does Cox have any schedule for when they will start Ultra High Definition...
What networks broadcast in 4K (UHDTV)? None. What cable programmer is using 4K? None. There is no 4K programming for Cox to carry. Sony supplies a few 4K movies with its 4K TVs, but that's about it....
View ArticleRE: The new 2-way receiver that HAD to be put on TiVo boxes to get all...
If I could get some help from a real representative I would like to know if I did get one of the Contour DVRs ....Do I still have to have one of the two way receiver boxes hooked up to it or is iit...
View ArticleRE: The new 2-way receiver that HAD to be put on TiVo boxes to get all...
Hello all, Let play nice with one another!Welcome to the TV Support Forum, where you can ask, answer, and discuss technical topics regarding Cox Cable TV.PurposeThe purpose of the Cox TV Support Forum...
View ArticleRE: The new 2-way receiver that HAD to be put on TiVo boxes to get all...
Hello Kambowman, It sounds like you have a lot going on. I want to help!"That blue "receiver connected" screen comes up every couple of hours wanting me to push "continue" or "menu" and THEN MY...
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RE: The new 2-way receiver that HAD to be put on TiVo boxes to get all...
Hi Tiffany R I read the rules and agree 100%!!!!i am a real Cox Customer and would just like a few answers.would you be so kind to delete the two people who are being rude to me. My replies to them...
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RE: The new 2-way receiver that HAD to be put on TiVo boxes to get all...
I have never used a sleep timer on my DVR so I don't think that would be it.Is it not a known problem with the TiVo and this new adapter (that makes my TiVo a 2-way receiver) that it will change...
View ArticleRE: The new 2-way receiver that HAD to be put on TiVo boxes to get all...
Hello Kambowman, The purpose of the forums is to be able to discuss technical issue with other customers. We are here to help answer questions that can not be answered by other customers, but also to...
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