hd tv channels
Is there a way I can get the hdtv channels like 260.1 and 2.3 and 15.4 through my cable box. I get them on my new digital tv but not through the cox box. Any ideas?
View ArticleWHY ARE MY CHANNELS STILL OUT SINCE SUNDAY NIGHT?!!!!!
I usually have nothing at all bad to say about Cox and was actually just talking a couple weeks back about the great service we get and how nothing is ever down...now i've had NO HD CABLE since Sunday...
View ArticleRE: FXX HD audio not Dolby Digital 5.1
At least you get FXX in HD. Here in Vegas, we are stuck with the SD version.
View ArticleIssue Viewing Paused Program While it is Recording - Contour Record 6 DVR
I have only had the Contour Record 6 DVR for 2 days, but have experienced this frustrating issue. Sorry if this has already been addressed or if this is not the proper forum for Contour issues.While...
View ArticleRE: Issue Viewing Paused Program While it is Recording - Contour Record 6 DVR
thscottCox: Any updates on the fix for this issue as far as when the next software or firmware update will be pushed out? I think this is such a fundamental flaw with the new DVR and/or Contour, that...
View ArticleRE: Explorer 8642 HDC issues with screensaver
Atlnative, I'm not seeing that message as a programming display for our Contour service. It's possible that it's coming from the TV itself. Can you verify the TV make and model and let me do some...
View ArticleRE: Guide showing shows at wrong times
frustrated66: "The online guide is showing all TV shows airing an hour before they really do. For example it shows all prime time shows starting at 7pm instead of 8pm. It shows the 7pm news airing at...
View ArticleRE: Transfer recorded video to my PC
Hi bikewatcher,As with most things in life, where there's a will, there's a way. However what you are requesting is something that we cannot support or advise. Let's leave this post open and allow the...
View ArticleTransfer recorded video to my PC
Hello,Is there a way to transfer TV programs I have recorded on my DVR to my PC?
View ArticleExplorer 8642 HDC issues with screensaver
While watching tv, my box goes into a screensaver mode every 5 minutes. It will cut to a black screen and display the phrase "press any button". Essentially, I have to press a button every 5 minutes or...
View ArticleRE: Explorer 8642 HDC issues with screensaver
StephanieAAtlnative, I'm not seeing that message as a programming display for our Contour service. It's possible that it's coming from the TV itself. Can you verify the TV make and model and let me do...
View ArticleRE: Guide showing shows at wrong times
I'm not sure what you mean. I have shows set up to record the whole series, but the show that airs on the channel an hour earlier is being recorded, not the shows I have set up to record, because the...
View ArticleRE: Guide showing shows at wrong times
OK, looks like they've fixed it this morning. The guide is showing the right shows at the right time. The noon news shows as airing at noon, instead of 11am.
View ArticleContour - HD Auto-Tune
One of the features I miss of DTV is the auto-tune of HD channels. In other words, if I tune to channel 20 for CNN, the STB will automatically tune to the HD version on channel 1020. DTV will do this...
View ArticleRE: Contour - HD Auto-Tune
Thank you for your feedback. We will be happy to make sure your suggestions are submitted to our programming department for review.
View ArticleRE: Guide showing shows at wrong times
Good to hear. Thank you for checking back in. If you need further help, please let us know.
View ArticleGuide showing shows at wrong times
The online guide is showing all TV shows airing an hour before they really do. For example it shows all prime time shows starting at 7pm instead of 8pm. It shows the 7pm news airing at 6pm, etc....
View ArticleWINDOWS 8 MAIL
Windows 8 mail recently stopped working on one of my windows 8.1 machines. I checked all the information and it all was correct. I can receive mail, but not send it on one machine. I tried to reload...
View ArticleRE: FXX HD audio not Dolby Digital 5.1
Demodave, thanks for your feedback. I will submit a request to our programming department for FXX in your area.
View ArticleFXX HD audio not Dolby Digital 5.1
Last September, Cox finally fixed the DD 5.1 audio on FXX HD. I noticed today that the problem I reported back then has returned. In a nutshell, FXX HD does not have DD 5.1 audio while FXX SD does....
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