RE: Introducing Contour, the new personal video experience
BeckyYou have two Cisco 9865 receivers: http://www.cisco.com/en/US/prod/collateral/video/ps11488/ps12334/ps12291/9800_multi-screen.pdf. This receiver is commonly known as the Record 6 DVR and often...
View ArticleContour changes power on channel to 35
I can set the contour box to power on to a specific channel. that setting will hold for a few days but then it changes to channel 35. A channel I seldom, if ever, watch
View ArticleRE: Issue Viewing Paused Program While it is Recording - Contour Record 6 DVR
Stephanie,Thank you for your prompt reply. Yes, this does sound more like the problem I am experiencing. I am glad to learn that it is a known issue and that a fix is in work. It is very...
View ArticleRE: Introducing Contour, the new personal video experience
Greetings. I am relatively new to this forum and to the Contour service and the new Cox DVR's. I have read through all of the posts on this thread. I wanted to make readers of this thread aware of...
View ArticleRE: Guide
Hello Grandma23, I want to help you with this. Are you looking at the guide for today's date? If not when? The guide only displays information a couple weeks in advance. I recommend power-cycling the...
View ArticleRE: Contour changes power on channel to 35
TickwoodSorry it is a Cisco 9865HDC Odd. What is on channel 35? What channel/program do you set it for? Do you have multiple users?
View ArticleRE: DVR series recordings have changed channels. Why?
Could you possibly try removing and re-adding one or more series recordings and see if they record correctly? -Chris
View ArticleRE: Motorola MTR700 Problems
Colleen,I did speak with Cox tech service. It was good to hear there is a special group specifically for these types of issues who are knowledgable with the equipment. They told me to get a new tuning...
View ArticleContour DVR not recording whole show
My DVR is cutting off shows half way through when there is only one show scheduled and a couple saved on the DVR.
View ArticleRE: Contour DVR not recording whole show
That is exactly the issue and I did check the series manager to make sure that the proper end time was set. I had two shows that just stopped and asked me if I wanted to delete and one that got to a...
View ArticleMotorola MTR700 Problems
I have a ceton card with a Motorola MTR700 tuning adaptor. In the spring I had a problem installing the TA. The yellow light was blinking continuously. I contacted cox support and decided to swap out...
View ArticleRE: Introducing Contour, the new personal video experience
We just switched to Cox about three months ago in Kansas and have the whole home DVR and Contour, but we do not have the Record 6 DVR and it was never mentioned. Is it available here and why wasn't...
View ArticleRE: Netflix on my TV
You can stream Netflix videos to a Blu-ray player.1. Connect the player to your home network either wired or wireless2. Authenticate the player under your Netflix account3. Select the movies you...
View ArticleRE: Introducing Contour, the new personal video experience
wordmerchantWe just switched to Cox about three months ago in Kansas and have the whole home DVR and Contour, but we do not have the Record 6 DVR and it was never mentioned. Is it available here and...
View ArticleRE: On Demand
Hey Oscar,Check now… It seems episode 3 is now showing up for me… no reboot, no tech came out. However, HD version is now missing episode 1 (but I have already seen that one :)) SD version has all...
View ArticleRE: Contour whole house networking
Hi HAB, The client boxes are not wireless but rather they are connected through a MOCA network that travels through the cable. Here's a link to better explain MOCA networks. http://www.mocalliance.org/
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