wordmerchantWe just switched to Cox about three months ago in Kansas and have the whole home DVR and Contour, but we do not have the Record 6 DVR and it was never mentioned. Is it available here and why wasn't installed in the first place if it is?
Hi wordmerchant,
The forums here to let customers help each other trouble shoot technical issues. Since this is account specific, please contact us via Private Messaging on Facebook, Direct Messaging on Twitter, or via email to cox.help@cox.com.