Hello LadyB52,
You can choose to place any combination of Cox TV, Internet, and phone service into seasonal status when you will be away from their home for an extended period of time. Seasonal status keeps the account in active billing, so when you return the services can be activated quickly and conveniently. There is a monthly fee for this service and you do risk losing discounts or promotions when the service is restored. A service can be in seasonal status for no longer than nine months within a calendar year and a service must remain on seasonal for a minimum of 30 days. This information may vary by locations and accounts that have grandfathered services may not be eligible. For more information, please email us at cox.help@cox.com or contact your local billing team.
The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
You can choose to place any combination of Cox TV, Internet, and phone service into seasonal status when you will be away from their home for an extended period of time. Seasonal status keeps the account in active billing, so when you return the services can be activated quickly and conveniently. There is a monthly fee for this service and you do risk losing discounts or promotions when the service is restored. A service can be in seasonal status for no longer than nine months within a calendar year and a service must remain on seasonal for a minimum of 30 days. This information may vary by locations and accounts that have grandfathered services may not be eligible. For more information, please email us at cox.help@cox.com or contact your local billing team.
The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.