cox cable box interferes with samsung anynet+
I have a Samsung TV and Blu ray player with anynet+ enable. When I plug in my Cox cable box all devices using HDMI the anynet+ functionality stops working properly. The anynet+ devices ae no longer...
View ArticleRE: cox cable box interferes with samsung anynet+
Use an adaptor or HDMI cable with pin 13 disabled,...
View ArticleRE: On Demand
Both new Cisco boxes (DVR Dual Channel Master box & slave) don't have Treme SN4: 03.What are the odds of both boxes deleting 1 of the 16 shows available for the last 2 seasons and that one being in...
View ArticleCisco 8742HDC IR extender
Is the IR extender port active on the Cisco 8742HDC? If so, where can I find a compatible extender?
View ArticleRE: Cisco 8742HDC IR extender
Yes.http://www.cisco.com/web/consumer/support/userguides2/4014665.pdf (IRE3812M)orhttp://www.cmple.com/p-165-dual-frequency-ir-receiver-sa-hdtv-dvr-and-directtv-h21.aspx
View ArticleRE: Digital and audio problems
Hello Libby, Currently your signal looks great. Are there any channels that you notice this issue on the most?
View ArticleDigital and audio problems
I live in Topeka, KS and I've been having continuous digital and audio problems with my TV reception for the last 3 months. I have one TV and t the picture is pixilated, the screen freezes or goes...
View ArticleRE: Introducing Contour, the new personal video experience
Hi tbone, In order to pick up the show in another room, you would actually set the show to record and then play the show back in the other room.
View ArticleRE: Missing movie info in Contour Guide
Any info in the guide must be included in the data provided by TMS (Tribune Media Services.) Both of your points have been mentioned before, and may/may not be included in the future. Remember, the...
View ArticleMissing movie info in Contour Guide
I recently upgraded to Contour TV with the Record 6 DVR and client. Right away I noticed a couple of issues with the Contour TV guide as accessed from the box, not sure about from the app since I don't...
View ArticleRE: Missing movie info in Contour Guide
Hello Guest, Thank you very much for the recommendations. I know that we have had several customers request for this information to be available again. Domino, We have transitioned to a new email...
View ArticleRE: HD channels Not Working
Hi Christopher Patton, In you DVR list, if you hit the yellow triangle with the letter A, you should see an option that reads Lost & Found. Can you tell me what reason it gives for not recording...
View ArticleTime Zone on Box and Guide Incorrect
I have a new cable box located in Idaho that was activated today and it reflects the wrong time zone both on the box and the Guide. I resent the activation code several times and also performed two...
View ArticleRE: Time Zone on Box and Guide Incorrect
Hello FWW, I am unable to see the status of the cable box. It is showing up as a non responder. This could be caused by a signal issue. How do you have the coaxial cables connected? Are you using a...
View ArticleRE: HD channels Not Working
I had this same problem. None of the channels in my sports pack worked. I unplugged my cable box and let it sit for a couple minutes then all the channels worked after plugging it back in. It solved...
View ArticleHD channels Not Working
Hello,I am wondering why some of my HD channels work but others say that they are temporarily off air. Does anyone out there know what is going on? Thanks for the help.
View ArticleRE: Introducing Contour, the new personal video experience
Why is it that the advance search does not work all of the time? Right now it is frozen and I do not feel like calling to have them re-set my boxes. It seems this happens a lot and having to call each...
View ArticleRE: Fox Sports 1
Hi Cox advanced TV, I haven't received any announcements about adding Fox Sports Go at this time. I can submit a request to our programming team for review.
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