How do I cancel a premium WITHOUT calling?
I want to cancel a service via my online account without having to make a phone call to do it and wait. Why can't I find this? It's convenient that people can ADD services but we should be able to...
View ArticleRE: HBO On Demand
There is a separate category for HBO HD OnDemand, It may contain less content, but it is there.
View ArticlePlease ADD an Online CableCARD Activation and Pair/Re-Pair portal
Please ADD an automated Online CableCARD Activation and Pair/Re-Pair portal to the Cox Support site. (Tuning Adapters too)Many other providers already have this and their customers swear by it, rather...
View ArticleRE: NO HD on Starz series on ONDEMAND.
I just checked the box and I'm seeing Starz HD listed under the Premiums section. Check there and see if you can find it. If not, I'd suggest disconnecting power to the box for two minutes and...
View ArticleRE: Additional outlet
For your market I'm currently showing a charge of $49.99 to install an outlet on a separate trip. -Chris
View Article"Channels Temporarily Offline"
Good evening,Lately, I have been noticing there are several channels in my line-up that I have not been able to receive yet I still pay to watch them. It is very frustrating to want to watch a show or...
View ArticleRE: "Channels Temporarily Offline"
KipK sorry for the delay in my rsvp, Holidays and all. Thank you for following up on my request for info and looking into the actions already taken. I guess I'll try the tuning adapter route I...
View ArticleRE: NO HD on Starz series on ONDEMAND.
Thanks for your suggestion ChrisL. I tried that. I unplugged it for a couple minutes. Plug back in and still nothing. Under Starz HD all I have listed areAll Movies3DBlack sails (which has nothing, I...
View ArticleNO HD on Starz series on ONDEMAND.
I just swap out Cinemax for Starz hoping that I can catch their original programming on Ondemand. I was really disappointed that all of their series are only available in SD only. I have 65" TV and...
View ArticleRE: Introducing Contour, the new personal video experience
It sounds like your box isn't updating for some reason. I would first suggest resetting the box by disconnecting power for two minutes and reconnecting to see if the guide data populates again.
View ArticleRE: How do I cancel a premium WITHOUT calling?
I'll definitely pass your suggestion along. At this time however any requests to drop services need to be done by phone.
View ArticleRE: NO HD on Starz series on ONDEMAND.
Checking again, this time looking for items you specifically mentioned I see none of those listed in HD. HD versions aren't always made available for one reason or another, I'll put in a request on...
View ArticleRE: Request for New Cisco SDV Tuning Adapter Firmware
I have the older, 2-tuner TiVo and my Tuning Adapter also poops out periodically. I have the _F.1601 version also.Yes, the Techs have been here several times, variously liking and not liking the...
View ArticleRE: HBO On Demand
You might also look into getting a device that supports HBOGo, like a Roku.HBOGo has available every episode of every HBO series and documentary in HD and many, many movies, much more content than the...
View ArticleRE: HBO On Demand
A cheaper solution may be Chromecast. Just got HBO Go support last month. Can't beat the price tag at 35$, even if its not highend as the more exspensive media boxes.
View ArticleRE: HBO On Demand
Good suggestion, but you must also own a tablet or smartphone, Ipad or Android. I just got my mother a Roku, much easier for her since she has no idea what a tablet is and no smartphone.
View ArticleRE: New DVR Box
Simply take it to a Cox Store for a swap , or call for a Tech to come out.ww2.cox.com/aboutus/contact-us/cox-centers.cox
View ArticleNew DVR Box
How can I get a new DVR box. My is very old and glitches all the time. I've tried unplugging it etc. How do I get a new one?
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