cable tv remote
Ive had the new Contour for just a month now, but the remote with that box hasn't worked very well in the a.m. when first turned on. Now, it is giving me trouble more often than not...I just tried...
View ArticleRE: cable tv remote
Jewel Joan,The 9865HDC box has 2 remote sensors on the front just above the "Cisco" label. If the LEFT sensor is covered with something, then the remote works fine. Please report back on how this works...
View ArticleRE: Closed Caption
I can only suggest checking your SAP and Language settings on your cable box. You might also check the CC and SAP settings on your TV.
View ArticleRE: my tv cable
Thanks for subscribing. I'd suggest first trying to reset the box by disconnecting power for two minutes and reconnecting to see if that helps. Do you have the same problems on all TVs in your home?
View Articlemy tv cable
hey im ignacio i just gor service with cox they came to installed it but im only getting like 20 channels i got a promo code advance tv service can u see my account
View ArticleClosed Caption
The closed captioning is turned off in my settings, however, I still have some channels that are showing closed captioning in other languages. for example NBC, and HBO East and West. How do I get...
View ArticleRE: Closed Caption
Hi Arledge, Bruce's suggestion is right on the money! (Thanks, Bruce!) Is this happening on each of your receivers, or just one? The Closed Captioning setting is specific to each receiver, so you will...
View ArticleRE: Video/Audio: intermittant frame freeze, pixelation and audio jitter
Thanks for response. I live in Tucson. Weather has been very mild until late November when overnight temps started dropping to mid 40s and occasionally into 30s. The video/audio issue has been a...
View ArticleRE: Video/Audio: intermittant frame freeze, pixelation and audio jitter
When it happens on all TV, is it at the same time, same channels?If you have checked all your internal wiring, next step would be to have a technician. Have them look at the signal going to Boxes on...
View ArticleRE: Improvements needed to the Channel Guide
Looks like you don't know Trio (Contour) very well. For example:"Recording a show, why do I have to go through 3 screens to record a show, it should be a simple hit the record button, window pops up to...
View ArticleImprovements needed to the Channel Guide
Let me start off by saying that I was a loyal Uverse customer for 6 years. We recently moved and Cox was the only available option. I love the fact that you can record 6 shows at once and the speed of...
View ArticleRE: Introducing Contour, the new personal video experience
I have been with Cox for over 10 years. I've always been happy with the service and equipment. A few days ago I "upgraded" from my Motorola HD DVRs to the new Contour system. HUGE mistake! Picture...
View ArticleRE: Introducing Contour, the new personal video experience
Wow, what did the technicians say when you described, or showed them these problems? I've had the Cisco boxes since they were first made available and havens had a single problem you are describing....
View ArticleUsing a Cox Cable Card with my own Cable Box
I am looking into purchase my own cable box and using a cable card. I need to know which models are able to work in my area (Kansas) and with the cable card that Cox provides.
View ArticleRE: Using a Cox Cable Card with my own Cable Box
Wagpsych, As long as your TiVo is tuning adapter certified you'd want the required # of cable cards and a tuning adapter for each. As far as I can tell from the TiVo website, the series 4 is a Premier...
View ArticleRE: Video/Audio: intermittant frame freeze, pixelation and audio jitter
azolivas, I am glad to hear you have a tech coming so we can get to the bottom of this for you. I can confirm your appointment for you if you'll email your account info to cox.help@cox.com and...
View ArticleRE: Video/Audio: intermittant frame freeze, pixelation and audio jitter
tusaz, I can take a closer look at this for you. Email me at cox.help@cox.com with your account info and reference your forum user id and this post so I can get started.
View ArticleVideo/Audio: intermittant frame freeze, pixelation and audio jitter
Since late October, I have been experiencing intermittent frame freeze, pixelation noise and audio jitter on three flat screen TVs with DVR and non-DVR boxes---mostly HD channels but similar less...
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RE: Introducing Contour, the new personal video experience
I love posts that have consumers moaning about the IPG they've spent 10 seconds with after spending 10 years with another. And they like the older one better? Gee...no kidding? When I switched from...
View ArticleIntroducing Contour, the new personal video experience
Cox is introducing a new, personal TV experience - Contour. Contour is TV that perfectly fits you, at home and on the go. It includes the new Contour app for iPad with an intuitive interface that...
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