RE: Dexter season 8, episode 9?
Good question! I was hoping to be caught up for the finale on Sunday, but that doesn't look possible!
View ArticleRE: Channels show "temporarily off air"
GeezerAny way you can remotely check the signal strength before it gets to my house, or should I schedule service?Well, we can't precisely check the signal before it enters a house, but we can check...
View ArticleChannels show "temporarily off air"
MASN HD, FOX Sports HD, and ESPN2 HD (Ch. 1053, 1054, and 1055) are all showing the "Temporarily off air. Please check back later" message, and have been for several days. Several other channels, such...
View ArticleSort DVR list alphabetically
Currently with Contour TV, my DVR listings are sorted in the order of recording. I don't really care in what order they were recorded, but would like to be able to find my favorite recorded shows...
View ArticleRE: Sort DVR list alphabetically
Hello Mimi, Currently, the Contour TV DVR List does not have the option to sort it alphabetically, but I think that is a great suggestion!
View ArticleRE: Showtime Anytime
Hi rjm3, Thank you very much for the suggestion! Cox does not currently carry Showtime Anytime and I have not heard any announcements on plans to carry it. I would be happy to enter in a request on...
View ArticleShowtime Anytime
Why doesn't Cox provide access to Showtime Anytime? Are there plans to add the service? When? Why do I pay for Showtime when I can't access it like HBO (and HBO GO)?
View ArticleNBC live extra
Any news on Cox agreeing with NBC to provide Live Extra for their subscribers. I am a huge fan of the English Premiere League and would like to catch more games. Honestly if i had an option of...
View ArticleRE: NBC live extra
We do support NBC Live Extra for streaming for their App and on their website. You can view the info on it and requirements for specific devices on our support site here. If you run into any problems...
View ArticleRE: NBC Sports Live Extra
Hi guerojose, I am not able to duplicate this issue. Are you signing in with the primary account? Are you using the app or going to the website? I want to help with this.
View ArticleNBC Sports Live Extra
Why is this not working for me on any of my platforms? There is always something wrong with Cox!
View Article1045 - TruTVHD is not mapped for CableCARDS in North Phoenix
Could you please have an AZ engineer look into why 1045 - TruTVHD is not mapped for CableCARDS in North Phoenix, AZ.This channel says there is no signal detected, but the channels above and below work...
View ArticleRE: 1045 - TruTVHD is not mapped for CableCARDS in North Phoenix
TDsweetE, going off of your local line up TruTV should come in for you whether it's standard or high definition. Does channel 45 work? Are you using the cable card in a TiVo, pc, television, or other...
View ArticleRE: Whole Home DVR Self Install
Resumes not part of signing up for cable. Nothing to prevent an electronic ignoramus from claiming he has an EE Doctorate. Cox must treat all of its customers like the morons that the majority seems to...
View ArticleRE: Record an entire series on Cisco 9865HDC
DwarfNebula, I see what you are saying and I will submit your suggestion that the games be available as a series recording option. We're always looking for ways to improve our service features and this...
View ArticleRE: Cannot receive C-SPAN on new digital channel
zonie, Every notification I have seen lists C-SPAN as being available with a clear QAM tuner. I'd like to reach out to your local market for more info. Please email coxhelp@cox.com with your account...
View ArticleWhole Home DVR Self Install
My question is very simple. Why is it that very well qualified professionals are not allowed to install their own service?My credentials: I am among other things a network technician with experience in...
View ArticleRE: Whole Home DVR Self Install
The simple answer is policy. To be more exact having checks and balances when handling installs and having issues noted or fixes verified would be the reason a technician is still needed when...
View ArticleRE: Lots of packet loss, on TV
Hi Rob, That does sound very frustrating! I want to get to the bottom of this for you. Please email my team at coxhelp@cox.com with your service address.Thanks,
View ArticleLots of packet loss, on TV
We need to get a bucket truck outside ASAP, am tired of this mess on TV, I have had about 20 techs come in, and it's still doing it to this day.Can I please get some help??-Rob
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