RE: TV Guide
Many of us have experienced this. Unplug your DVR for 2 minutes, then reconnect..... the "No Data" should disappear. It takes 10 minutes to 1 hour for the guide to fill in correctly after you unplug.
View ArticleRE: On-Demand Movies/New Releases
Thanks for caring, Tiffany R. Just one question for you: Even though I was told I'll get a weekly update, I'm afraid this will fall in some black hole. How do I contact the Maintenance Team and get...
View ArticleTV Guide
In searching programs on the GUIDE button...shows are only displayed up to Fri. Usually they are displayed for 1 week. The words "No Data" are displayed.
View ArticleRE: On-Demand Movies/New Releases
Hi TVAddict, I am following up on this for you to see if I can be a liaison if there is no point of contact directly for customers to speak with them. I am currently awaiting a reply from the...
View ArticleRE: M-Card CableCARD, HDHRPrime, MTR700, nothing but "TV Starter"...
Pat, Thank you. What I'll need to do is unpair the card, have you check the data ID again and let me know if it's changed and then I can update it. Let me know when is good to start the process.
View ArticleRE: Program not found in guide
Can you check in your Scheduled Recordings to see if it's listed there?
View ArticleProgram not found in guide
I'm new to Contour. For the most part, things are working. However, one of my wife's shows will not record. We keep finding it in the Missed Recordings folder with an error that the program was not...
View ArticleRE: On-Demand Movies/New Releases
Thanks, Derrick. I'm so appreciative. I'll check this forum regularly for any updates from you. If you need further info from me that I'm comfortable posting, please ask. For instance, I can give...
View ArticleRE: M-Card CableCARD, HDHRPrime, MTR700, nothing but "TV Starter" channels...
Any time now. If you want to reduce the time lag for the different steps, you're welcome to call my home number (from my original email and in my acct).pat----
View ArticleRE: M-Card CableCARD, HDHRPrime, MTR700, nothing but "TV Starter" channels...
i'm kinda nervous ... everything is working so well now! :)pat----
View ArticleRE: M-Card CableCARD, HDHRPrime, MTR700, nothing but "TV Starter"...
Pat, I'll be calling you shortly. Thanks!
View ArticleRE: M-Card CableCARD, HDHRPrime, MTR700, nothing but "TV Starter" channels...
Thank you VERY much Colleen!Take care,pat----
View ArticleRE: M-Card CableCARD, HDHRPrime, MTR700, nothing but "TV Starter"...
Pat, I'm glad we were able to get this resolved. I had a sneaking suspicion the issue would revolve around some detail with the pairing. Have a wonderful evening!
View ArticleStarz closed captions
What's wrong with the closed captions on the starz channels? They only flicker for a second. Nobody reads that fast. Happens only on starz HD or digital.
View ArticleRE: Starz closed captions
What kind of cable box do you have? The model number will usually be printed on the front of the box somewhere.Also, how do you have it hooked up to your TV?Does the CC also look different on Starz?...
View ArticleRE: DVR Recording won't Playback
....except that I am having the same problem on BOTH host dvr and the client dvr. Only shows recorded today are having a problem. Older shows will play on both dvrs. My system was installed about a...
View ArticleRE: DVR Recording won't Playback
sminsb....except that I am having the same problem on BOTH host dvr and the client dvr. This sounds different from the problem the orginal poster had. which was probably a wiring issue causing...
View ArticleDVR Recording won't Playback
We're new to Cox and still learning. Today I tried to play a show I'd recorded but got an error message saying there was problem and I should try again in a few minutes. Two hours later I'm still...
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