RE: Adding an external eSATA hard drive to SA 8240HDC DVR
gbtrainsThanks, but what are system diagnostic pages and how can I access them?To Enter Diagnostic Mode: Simultaneously press and hold the SELECT and EXIT buttons (on the DVR itself) until "DIAGNO" or...
View ArticleAdding an external eSATA hard drive to SA 8240HDC DVR
I just purchased a Buffalo 2TB sata drive to expand my SA 8240HDC DVR capacity. I read a previous post by Vegas14 that said they were able to use this exact same drive. I formatted to NTFS and hooked...
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RE: Missing movie info in Contour Guide
Calico,Thanks for your suggestions! We've forwarded your ideas to our development team. Â
View ArticleRE: Issue Viewing Paused Program While it is Recording - Contour Record 6 DVR
Hi Scott, Sorry for the delay! If I understand correctly, this happens when you are recording 2 back-to-back shows. I believe I have a solution! Once Show#1 begins recording, switch from watching it...
View ArticleIssue Viewing Paused Program While it is Recording - Contour Record 6 DVR
I have only had the Contour Record 6 DVR for 2 days, but have experienced this frustrating issue. Sorry if this has already been addressed or if this is not the proper forum for Contour issues.While...
View ArticleWhy can't I get sound when I am playing a DVD?
It took a while to figure out how to get to the correct "screen" in order to play a dvd. I can play the dvd but with no sound! I don't know if it has to do with Cox, the TV or the DVD player (all of...
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RE: Why can't I get sound when I am playing a DVD?
Hi Mossma,It sounds like (no pun intended) that the audio cables from the DVD player aren't connected to the TV correctly. Make sure the DVD player connects straight to the TV, not through the cable...
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RE: Programming changes
Hi Picky and Domino,I, too, watch NASA at http://www.nasa.gov/multimedia/nasatv/index.html, as well as through the awesome NASA TV app. I love the "On Demand" section of the NASA TV app!I think you...
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TV Listings - Manage DVRs - does not work from web page
Do you think that three months is sufficient time to WAIT to get my question answered?See below.... I guess that Cox will not fix it.... TV Listings - Manage DVRs - does not work from web...
View ArticleRE: TV Listings - Manage DVRs - does not work from web page
Hi raf1950, I sincerely apologize that we have not been updating you on this. Please know that this has been an ongoing issue that we hoped to have resolved. Can you try clicking on the following link:...
View ArticleRE: Voice and Pic sync prob.
Hello D.W. Lane, You said you got a new cable modem for the internet and this started happening. That is interesting because it shouldn't be affecting your cable at all.  Are you using a splitter? If...
View ArticleVoice and Pic sync prob.
I recently was sent a new cable modem and since, it seems, as though the picture and voice get out of sync. Woke up this morning with Fox News on and it was WAY out of sync. Any other folks having this...
View ArticleRE: Introducing Contour, the new personal video experience
Contour shortcomings:Having had Trio/Contour for about 6 months, these are the things I would most like to see changed:An option on the client boxes that says "play whatever is showing on the main box...
View ArticleRE: movie search
Hi madmac99, I apologize for the delayed response. At this time, the search option doesn't allow for additional sorting outside the primary search option. You can select your favorite channels (of the...
View Articlemovie search
Just upgraded to the Contour system and like it so far. However I am having a problem trying to search for upcoming movies. What I currently do is press Settings, Default Guide View, Theme View, Guide,...
View ArticleION tv
Looking into resubscribing to cox for cable. One thing I've noticed is that some of the channels we watch fairly often will be going away. I'm talking about the ION tv digital channels. We get 4 of...
View ArticleRE: ION tv
Hi knighthorse, I'm not finding any announcements at this time about dropping OETA or if the Network has decided to stop broadcasting. It currently is in our channel lineup and available in all video...
View ArticleRE: Closed Captions Fluorescent Green and Royal Blue
Hi psanita, Only our Contour guide has the capabilities of manipulating the closed caption lettering. You can change the way your Closed Caption displays in your Settings options. I'm not sure what you...
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RE: Closed Captions Fluorescent Green and Royal Blue
Thank you, Stephanie A. Unfortunately, I will not be affording a contour in this lifetime. I was able to change the text back to white onto a translucent black background and this is better than it...
View ArticleClosed Captions Fluorescent Green and Royal Blue
Unfortunately, my hearing isn't what it used to be and I had started to use closed captions a little over a year ago so I do not have to turn the volume way up. This is not wonderful, but I live with...
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