Hello all, I have read through some of these posts and I think I have an issue that I could definitely use some help with.
I am able to receive Clear QAM from Cox in San Diego. I cannot get anything else. Here's my status messages for my problem. I just don't see what the problem is though. Please help.
Summary
Card Authentication success
Card OOB Lock success
Card Activation success
Tuning Resolver ready
Tuner 0 Channel 489.000 MHz
Tuner 1 Channel 999.000 MHz
Tuner 2 Channel none
System Status
Hardware Model HDHR3-CC
Firmware Version 20130328
DTCP-IP DTCP 1.7-SD20130219
WMDRM-NDT WMDRM 10-SD20130219
Memory Report 64 MB SDRAM, 2 MB Flash
Power Status Active
Boot Status Booted
Device ID 13163513
MAC Address 00:18:DD:31:63:51
IP Address 192.168.1.127
Subnet Mask 255.255.255.0
CableCARD Status
Card Manufacturer Cisco
Card Authentication success
Card Activation success
3DES encryption supported
OOB Frequency 74.250 MHz
OOB Lock 1.544 Mbps
Signal Strength 100% (0.5 dBmV)
Signal Quality 100% (33.9 dB)
Channel List tuning-resolver
Tuning Resolver Status
Authentication success
Downstream success
Upstream success
Operational Status ready
User Inactivity 6 minutes
Tuner 0 Status
Virtual Channel 2 USA
Frequency 489.000 MHz
Program Number 7
Authorization unspecified
CCI Protection none
CGMS Protection none
Modulation Lock qam256
PCR Lock none
Signal Strength 95% (-3.5 dBmV)
Signal Quality 100% (36.2 dB)
Symbol Quality 100%
Streaming Rate none
Resource Lock 192.168.1.115
Log
19700101-00:00:00 System: reset reason = headend reset command
19700101-00:00:00 CableCARD: USB device 05A6:0008 connected
19700101-00:00:00 CableCARD: Tuning Resolver connected
19700101-00:00:01 CableCARD: M-CARD inserted
19700101-00:00:01 CableCARD: Tuning Resolver downstream status: success
19700101-00:00:01 CableCARD: Tuning Resolver upstream status: success
19700101-00:00:01 CableCARD: Tuning Resolver authentication status: in progress
19700101-00:00:01 CableCARD: Tuning Resolver operational status: initializing
19700101-00:00:02 CableCARD: Tuning Resolver authentication status: success
19700101-00:00:02 CableCARD: Tuning Resolver operational status: ready
19700101-00:00:03 System: network link 1000f
19700101-00:00:04 System: ip address obtained: 192.168.1.127 / 255.255.255.0
19700101-00:00:06 CableCARD: Cisco card (0103:0001)
19700101-00:00:11 CableCARD: authentication status: authentication in progress
19700101-00:00:11 CableCARD: authentication status: authentication success, activation success
20140123-05:21:09 CableCARD: time changed from Thu Jan 01 00:01:46 1970 to Thu Jan 23 05:21:09 2014
Please look through all of this and let me know what you think. I'm stumped. Been on the phone all day with Cox and they have been helpful, but they are stumped too, I think.
I am able to receive Clear QAM from Cox in San Diego. I cannot get anything else. Here's my status messages for my problem. I just don't see what the problem is though. Please help.
Summary
Card Authentication success
Card OOB Lock success
Card Activation success
Tuning Resolver ready
Tuner 0 Channel 489.000 MHz
Tuner 1 Channel 999.000 MHz
Tuner 2 Channel none
System Status
Hardware Model HDHR3-CC
Firmware Version 20130328
DTCP-IP DTCP 1.7-SD20130219
WMDRM-NDT WMDRM 10-SD20130219
Memory Report 64 MB SDRAM, 2 MB Flash
Power Status Active
Boot Status Booted
Device ID 13163513
MAC Address 00:18:DD:31:63:51
IP Address 192.168.1.127
Subnet Mask 255.255.255.0
CableCARD Status
Card Manufacturer Cisco
Card Authentication success
Card Activation success
3DES encryption supported
OOB Frequency 74.250 MHz
OOB Lock 1.544 Mbps
Signal Strength 100% (0.5 dBmV)
Signal Quality 100% (33.9 dB)
Channel List tuning-resolver
Tuning Resolver Status
Authentication success
Downstream success
Upstream success
Operational Status ready
User Inactivity 6 minutes
Tuner 0 Status
Virtual Channel 2 USA
Frequency 489.000 MHz
Program Number 7
Authorization unspecified
CCI Protection none
CGMS Protection none
Modulation Lock qam256
PCR Lock none
Signal Strength 95% (-3.5 dBmV)
Signal Quality 100% (36.2 dB)
Symbol Quality 100%
Streaming Rate none
Resource Lock 192.168.1.115
Log
19700101-00:00:00 System: reset reason = headend reset command
19700101-00:00:00 CableCARD: USB device 05A6:0008 connected
19700101-00:00:00 CableCARD: Tuning Resolver connected
19700101-00:00:01 CableCARD: M-CARD inserted
19700101-00:00:01 CableCARD: Tuning Resolver downstream status: success
19700101-00:00:01 CableCARD: Tuning Resolver upstream status: success
19700101-00:00:01 CableCARD: Tuning Resolver authentication status: in progress
19700101-00:00:01 CableCARD: Tuning Resolver operational status: initializing
19700101-00:00:02 CableCARD: Tuning Resolver authentication status: success
19700101-00:00:02 CableCARD: Tuning Resolver operational status: ready
19700101-00:00:03 System: network link 1000f
19700101-00:00:04 System: ip address obtained: 192.168.1.127 / 255.255.255.0
19700101-00:00:06 CableCARD: Cisco card (0103:0001)
19700101-00:00:11 CableCARD: authentication status: authentication in progress
19700101-00:00:11 CableCARD: authentication status: authentication success, activation success
20140123-05:21:09 CableCARD: time changed from Thu Jan 01 00:01:46 1970 to Thu Jan 23 05:21:09 2014
Please look through all of this and let me know what you think. I'm stumped. Been on the phone all day with Cox and they have been helpful, but they are stumped too, I think.